What is Mind?
Mind is the leading mental health charity in England and Wales. They work to create a better life for everyone with experience of mental distress. Mental health problems can affect anyone, rich or poor, young or old. These problems not only affect the sufferers but also the people close to them. One in four of us will experience a mental health problem at some point in our lives.

What does Mind do?
The MindinfoLine offers thousands of callers confidential help on a range of mental health issues. Call 0845 766 0163 from anywhere in the UK for the price of a local call. They also provide a special legal service to the public, lawyers and mental health workers.

What does the call cost?
You can ring them from anywhere in the country for the cost of a local call.
MindinfoLine: Open Monday to Friday 9.15am to 5.15pm
0845 766 0163 Deaf or speech impaired enquirers can contact them on the same number (if you are using BT Textdirect add the prefix 1 8001).

Can I just write to them?
Yes, here's their address

PO Box 277
M60 3XN

Can I email them?
Yes, contact them by email at info@mind.org.uk

How can Mind help you?
Topics range from types of mental distress, where to get help and drug treatments, to alternative therapies, who's who in mental health services and advocacy. We have an extensive library and have produced over 100 booklets and factsheets which are updated regularly to give the latest information on mental health issues. Their database contains details of local Mind associations and other organisations so you can find help in their own areas.

Mind says: What we do " provide a mental health information service to people contacting us by letter, phone or email offer information, support and understanding on contact, suggesting possible options give legal information on mental health issues and can signpost you to our specialist legal advice service or community legal services if appropriate ensure confidentiality in the Information Service - no caller's name is kept without permission and all letter and e-mails are shredded within three months gather and hold information to help us respond to the varying needs of different groups in the community practise Mind's philosophy to empower people, enabling them to make informed choices operate Mind's equal opportunities policy"

All information is posted in unmarked envelopes. Calls to MindinfoLine may be monitored for training purposes.

What don't they do?
Mind does not give medical advice but they can talk about mental and emotional distress. They are not able to provide ongoing support.

Website address: http://www.mind.org.uk

Do reach out for help. You are not alone and there are many people willing to help you.

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